UBON J31 Freedom Series TWS Earbuds | 40Hrs Battery, Bluetooth v5.3, ENC Mic, Voice Assistant

1. Order Processing Time

• Orders are processed within 24–48 working hours after payment confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

• Orders with incomplete or incorrect information may be delayed.

2. Shipping Partners

We ship orders using reliable courier and logistics partners to ensure safe and timely delivery.

3. Delivery Timeline

• Estimated delivery time: 3–7 working days, depending on the delivery location.

• Remote or non-serviceable areas may take additional time.

• Delivery timelines are approximate and not guaranteed.

4. Shipping Charges

• Shipping charges, if applicable, are calculated at checkout and displayed before payment.

• In some cases, free shipping may be offered on select products or order values.

• Shipping charges are non-refundable once the order is shipped.

5. Address & Delivery Responsibility

• Customers must provide a complete and accurate delivery address.

• FriendzzWorld is not responsible for delivery failure due to incorrect or incomplete address details.

• If a package is returned due to incorrect address or unsuccessful delivery attempts, re-shipping charges will be borne by the customer.

6. Tracking Information

• Once the order is shipped, tracking details will be shared via email or SMS.

• Customers can track their shipment using the courier partner’s tracking link.

7. Damaged or Missing Packages

• If the package appears damaged at the time of delivery, customers are advised to record an unboxing video before opening.

• Any issues must be reported within 48 hours of delivery at:
  📧 friendzzworld25@gmail.com

8. Delays Beyond Our Control

FriendzzWorld shall not be held responsible for delays caused by:

• Courier partner issues

• Natural disasters

• Government restrictions

• Strikes or unforeseen circumstances

9. International Shipping

Currently, FriendzzWorld ships only within India.
International shipping is not available at this time.

10. Contact Us

For any shipping-related queries, please contact:

FriendzzWorld
📧 Email: friendzzworld25@gmail.com
📞 Phone: +919654037889

🌐 Website: https://www.friendzzworld.com